Returned goods
If you wish to return one or more of the items you have received, we offer you a 30-day full return policy. The 30 days apply from the day the package is delivered to you or is ready for collection in the parcel box and must be received by us no later than 14 days thereafter.
If you have used the item, in addition to what is necessary to ascertain the size and property of the item, we reserve the right, after a specific assessment in each case, to reduce the refund or allow the refund to lapse completely.
To exercise the right of withdrawal, you must fill out the return form return form.pdf and attach the item to be returned.
Sørg for, at din returvare er forsvarligt indpakket. Du har ansvaret for pakken, indtil vi modtager den, og afholder selv omkostningerne for fragten.
Gem postkvittering samt evt. trackingnummer, så du kan dokumentere forsendelsen.
Send your returned item to:
Spinning Jewelry ApS
Marielundvej 17 C
2730 Herlev
VIGTIGT: Returpakker skal sendes med Postnord eller GLS med omdeling. Sender du en vare retur til os uden omdeling eller med et fragtfirma, der ikke leverer pakker inden for vores åbningstid, modtager vi ikke pakken.
We do not accept packages sent by post. cash on delivery.
You can also deliver your returned goods physically at our head office in Herlev. We accept packages Monday-Thursday at 9-16 and Friday at 9-15.