If you wish to return one or more of the items you have received, we offer you a 30-day full return policy. The 30 days apply from the day the package is delivered to you or is ready for collection in the parcel box and must be received by us no later than 14 days thereafter.
If you have used the item, in addition to what is necessary to ascertain the size and property of the item, we reserve the right, after a specific assessment in each case, to reduce the refund or allow the refund to lapse completely.
To exercise the right of withdrawal, you must fill out the return form return form.pdf and attach the item to be returned.
Make sure your return item is securely wrapped. You are responsible for the package until we receive it, and bear the cost of shipping. Save postal receipt and possibly tracking number so you can document the shipment.
Send your returned item to:
Spinning Jewelry ApS
Marielundvej 17 C
IMPORTANT: Return packages must be sent with Postnord, DAO or GLS with delivery. If you send an item back to us without delivery or with a shipping company that does not deliver packages within our opening hours, we will not receive the package.
We do not accept packages sent by post. cash on delivery.
You can also deliver your returned goods physically at our head office in Herlev. We accept packages Monday-Thursday at 9-16 and Friday at 9-15.
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